• Develop and apply testing processes for new and existing product features to meet client needs.
• Assist in solving customer queries, and provide appropriate solutions and alternatives within the time limits.
• Develop customer relationships by providing technical information, demo, and training.
• Identify new technologies and make recommendations for product improvement.
• Carry out tasks according to client needs.
• Review quality specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive, and well-structured test cases and test plans.
• Identify, record, track, and document the bugs thoroughly.
• Perform thorough regression testing after bug fixes.
• Communicate with internal teams (e.g., developers) to identify system requirements.
• Stay up to date with new testing tools and strategies.
• Develop standards and procedures to determine product quality and release readiness.
• Identify the quality assurance process bottleneck and suggest actions for improvement.

Requirements:

• Strong knowledge of software QA methodologies, tools, and processes.
  Solid knowledge of SQL and scripting.
• BS degree in Computer Science, Engineering, or in the final semester.
• Familiarity with Agile Software Development Methodologies.
• Excellent verbal and written communication skills.
• Familiarity with programming languages and SQL to allow for defect triaging and automation