Software Product Engineer

#ERP - #Pakistan - #Regular

Folio3 is looking for a talented product engineer to facilitate the design and manufacturing of our next line of exciting products. As a product engineer, you will be working closely with the team to create industry-relevant products that meet company specifications.


  • Recognize and analyze problems of high complexity, and communicate findings to customers and product development.
  • Conduct root cause analysis and correlation of other system and/or application problems.
  • Collaborate on continuous improvement of technical and client interaction skills.
  • Serve as the primary interface between Customer Success, Engineering, and Product Management for ongoing issues and longer-term solutions.
  • Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround.
  • Reproduce system issues and if necessary file bug reports, escalate cases to engineering, and provide the necessary documentation.
  • Flexible to work night shifts from 10 PM to 7 AM.


  • Strong knowledge of JavaScript.
  • Experience with SOAP and WebServices is a plus.

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