Folio3 is looking for a passionate product manager with an experience of 7+ years in product development. The main focus should be to maximize the production efficiency and end-user satisfaction of our product lines.

Responsibilities:

• Conceptualizes new products or features for development based on customer awareness and/or research.
• Lead App Discoveries from the front, and is able to generate, grow, connect, and build ideas into products, from business to technical aspects.
• Design functional and easy-to-use experiences across apps (Mobile / Consumer), run service design workshops with key users to develop screen flow and designs.
• Act as the voice of the customer (and end-user), and provides perspective on the value of the product roadmap and backlog. Identifies enhancements and owns the product backlog. Design and own end-to-end customer journey.
• Takes ownership and manages product(s) by ensuring the development cycle.
• Drive the process of working with and prioritizing inputs from multiple constituents including customers, professional services consultants, support personnel, sales, and development.
• Research, define, prioritize, and document product requirements, user stories, and design for feature enhancements for existing and new applications while considering the needs of existing customers, competitive market offerings, and overall company strategy.
• Understand market trends and technology advancements; incorporates knowledge into product plans.
• Drive and own the strategic and operational planning for the Product Management team.
• Document defined requirements, user stories, and mock-ups/designs on in-house WIKI as the source of detailed requirements for development, Q&A, and documentation.
• Lead cross-functional teams to execute product development (IT Development, Operations & Business).
• Monitor the performance of solutions through metrics including customer satisfaction surveys.
• Conduct pre-launch briefing and train-the-trainer sessions to internal stakeholders for new product/ service releases.
• Participate in speaking engagements or product demonstrations as needed.
• Support any required RFI/RFP requests, training, tools, collateral, and knowledge bases.

Requirements:

• Thinks in future-oriented terms, and takes decisive actions today to create and maximize growth opportunities for tomorrow.
• Have a positive and proactive attitude with a primary focus on customer business needs.
• Quality of communication and coordination with team and stakeholders on different issues and problems.
• Must be a self-starter and take creative approaches to solving challenging problems and meetings, and tight deadlines.
• Energetic and a very quick learner.
• Effective communication skills.
• Ontime and accurate preparation and delivery of different reports and summaries as per need & requirement.
• Ontime progress/delivery against all assignments.
• Successful implementation of all products and systems that satisfy customer business needs and requirements.