Senior Functional Consultant

#ERP - #Pakistan - #Regular

Join our team as a Senior Functional Consultant, leading the design and configuration of Microsoft Dynamics 365 F&O solutions to optimize client business processes and ensure seamless integration.

Responsibilities:

  • Prototype and configure processes in Microsoft Dynamics 365 F&O to meet client requirements.
  • Conduct workshops with clients, consultants, and leaders to analyze, design solutions, and address gaps during prototyping.
  • Collaborate with the technical team to incorporate client needs into specifications and functions.
  • Provide onsite and offsite consulting services.
  • Advise customer organizations on solution usage and creatively configure to minimize gaps between standard product and business processes.
  • Participate in all project stages of Dynamics 365 F&O implementations including analysis, design, development, testing, and support.
  • Prepare Business Process Discovery Documents.
  • Configure Microsoft Dynamics 365 F&O Finance, SCM (with Advanced Warehousing), Retail, and Manufacturing modules.
  • Integrate with eCommerce and marketplaces, including ERP and shipment systems.
  • Proactively identify, analyze, and respond to issues and risks.
  • Support system testing and user training.
  • Gather detailed requirements and develop Fit/Gap analyses with standard products.
  • Diagnose issues, identify problems, and guide customers to self-help resources where appropriate.
  • Escalate support queries to consultants as needed for efficient resolution.
  • Proactively monitor customer systems.
  • Utilize agile practices and maintain a well-groomed backlog.
  • Translate business requirements into detailed functional requirements.
  • Demonstrate solid business analysis, documentation, and process re-engineering skills.

Requirements:

  • Ability to map and configure client business requirements into Microsoft Dynamics 365/AX.
  • Ability to work in a team environment and contribute to the team’s knowledge base and AX experience.
  • Minimum of 3 end-to-end ERP implementation experiences.
  • Knowledge of MS Sure Step implementation methodology.
  • Relevant module certifications or additional certifications are a plus.

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