Join our team as a Senior Functional Consultant, leading the design and configuration of Microsoft Dynamics 365 F&O solutions to optimize client business processes and ensure seamless integration.

Responsibilities:

• Prototype and configure processes in Microsoft Dynamics 365 F&O to meet client requirements.
• Conduct workshops with clients, consultants, and leaders to analyze, design solutions, and address gaps during prototyping.
• Collaborate with the technical team to incorporate client needs into specifications and functions.
• Provide onsite and offsite consulting services.
• Advise customer organizations on solution usage and creatively configure to minimize gaps between standard product and business processes.
• Participate in all project stages of Dynamics 365 F&O implementations including analysis, design, development, testing, and support.
• Prepare Business Process Discovery Documents.
• Configure Microsoft Dynamics 365 F&O Finance, SCM (with Advanced Warehousing), Retail, and Manufacturing modules.
• Integrate with eCommerce and marketplaces, including ERP and shipment systems.
• Proactively identify, analyze, and respond to issues and risks.
• Support system testing and user training.
• Gather detailed requirements and develop Fit/Gap analyses with standard products.
• Diagnose issues, identify problems, and guide customers to self-help resources where appropriate.
• Escalate support queries to consultants as needed for efficient resolution.
• Proactively monitor customer systems.
• Utilize agile practices and maintain a well-groomed backlog.
• Translate business requirements into detailed functional requirements.
• Demonstrate solid business analysis, documentation, and process re-engineering skills.

Requirements:

• Ability to map and configure client business requirements into Microsoft Dynamics 365/AX.
• Ability to work in a team environment and contribute to the team’s knowledge base and AX experience.
• Minimum of 3 end-to-end ERP implementation experiences.
• Knowledge of MS Sure Step implementation methodology.
• Relevant module certifications or additional certifications are a plus.