Effectively contribute to the growth of Folio3 according to the strategy and plan. Individual(s) in this position will be responsible for playing a key role towards competitor analysis, assisting in conceptualization of new products, engaging cross-functional teams to bring them to realization, in line with the business needs and requirements at hand.

Responsibilities:

• Facilitate conceptualization of new products or features for development based on customer awareness and/or research.
• Assist Product Managers in conducting App Discoveries, and generate and connect ideas into products, from business to technical aspects.
• Provide perspective and input on value of the product roadmap and backlog, identifying enhancements and adding them to the product backlog.
• Liaise between Product Managers and Design team to create easy-to-use experiences across apps (Mobile, Consumer, ERP etc.). Assist in running service design workshops with key users to develop screen flow and designs.
• Take ownership of product deliverables and enhance feature quality through multiple review and feedback iterations.
• Research, define, suggest prioritization and document product requirements, user stories for feature enhancements of existing and new applications while considering the needs of existing customers, competitive market offerings and overall company strategy.
• Research, understand market trends and technology advancements; and provide recommendations to product manager(s) while incorporating them in Product plans.
• Contribute to the operational planning for the Product solutions team.
• Document defined requirements, user stories, mock-ups/design on in-house WIKI as the source of detailed requirements for development, Q/A and documentation.
• Facilitate cross-functional teams to execute on product development (IT Development, Operations & Business).
• Define metrics to monitor performance of solutions including customer satisfaction surveys.
• Conduct train-the-trainer sessions for internal stakeholders for new product/service releases.
• Participate and own speaking engagements or product demonstrations as needed.
• Support any required RFI/RFP requests, training, tools, collateral, and knowledge bases.

Requirements:

• Energetic, innovative, and dynamic and possesses the ability to understand existing strategy.
• Thinks in future-oriented terms and takes decisive actions today to create and maximize growth opportunities for tomorrow.
• Has a positive and proactive attitude with a primary focus on customer business needs.
• Quality of communication and coordination with team and stakeholders on different issues and problems.
• Eager to learn and gain experience, to become self-sufficient, self-starting on product features and enhancements.
• Ability to take creative approaches to solving challenging problems and meeting tight deadlines.
• Effective communication skills.
• On-time and accurate preparation and delivery of different reports and summaries as per need & requirement.
• On-time progress/delivery against all assignments.
• Satisfactory implementation of all products and systems that satisfy customer business needs and requirements.