We are seeking a proactive and experienced DevOps Engineer with a strong focus on AWS and CI/CD pipelines to join our dynamic team. The ideal candidate is highly skilled in GitHub Actions, build tooling, and cloud deployment, with the ability to take ownership of projects, propose improvements, and drive solutions from POC to production. Familiarity with monitoring tools and dashboard creation is highly desirable.

Responsibilities:

• Design, implement, and manage CI/CD pipelines, primarily using GitHub Actions and related tooling.
• Deploy, maintain, and optimize applications on AWS, Heroku, and other cloud platforms.
• Integrate automated testing frameworks (e.g., CircleCI) with pipelines to ensure quality and reliability.
• Review current infrastructure, pipelines, and tools; propose and implement improvements.
• Build Proofs of Concept (POCs) and drive them through to production.
• Monitor application performance and infrastructure using tools like Datadog, Sentry, and others.
• Create unified monitoring dashboards using Prometheus, Grafana, or similar tools to provide actionable insights.
• Collaborate with development and QA teams to ensure smooth deployment workflows.
• Document processes, pipelines, and best practices to enhance team efficiency.

Requirements:

• 4–8 years of experience in DevOps or related roles.
• Strong expertise in GitHub Actions and general CI/CD pipeline setup.
• Hands-on experience with AWS, Heroku, and build/deployment tooling.
• Experience integrating pipelines with test frameworks and QA tools (CircleCI or similar).
• Demonstrated ability to take initiative, identify areas of improvement, and implement solutions.
• Proven experience in building and driving POCs to production.
• Familiarity with monitoring, logging, and alerting tools (Datadog, Sentry, Prometheus, Grafana).
• Ability to design and create unified monitoring dashboards for systems and applications.
• Strong problem-solving, communication, and collaboration skills.

We are hiring a L1 Support Engineer (2+ years' experience) to support our international clients (US/UK). If you excel in communication and technical troubleshooting, we’d love to connect!

Key Requirements:

• Provide clear, professional communication while recognizing, analyzing, and troubleshooting software and technical issues for international customers, primarily in the US/UK region.
• Perform root cause analysis and correlate system, network, and application-level problems to identify the source of issues.
• Maintain excellent customer satisfaction through strong communication, analytical thinking, and problem-solving abilities.
• Support and troubleshoot network devices and tools, including WatchGuard firewalls & VPN, Zyxel Nebula switches, Unifi, and Sophos Cloud.
• Troubleshoot Windows and Linux servers including installation, configuration, and performance issues.
• Manage and support Microsoft 365, including user management, licensing, Azure/Entra ID, Exchange Online, and Intune.
• Work with tools and platforms such as N-able, Action1, Avaya Cloud, and BackupAssist.
• Comfortable working across multiple time zones and supporting global customers.

Kickstart your tech career by delivering essential technical support, troubleshooting issues, and ensuring exceptional client satisfaction.

Responsibilities:

• Recognize, analyze, and troubleshoot technical problems while maintaining clear and professional communication with customers, preferably in the US/UK region.
• Serve as the primary interface between Customer Success, Engineering, and Product Management for issue resolution and long-term improvements.
• Conduct basic root cause analysis and correlation of system, network, and application problems.
• Reproduce customer-reported issues, document findings, and escalate cases to engineering when required.
• Provide effective solutions or workarounds and ensure timely resolution of customer issues.
• Collaborate with cross-functional teams to continuously improve technical processes and client interaction skills.
• Deliver excellent customer experiences with strong communication, analytical, and problem-solving abilities.
• Flexible to work across multiple time zones as needed.

Requirements:

• Have good understanding of network devices such as firewalls, routers, and switches.
• Basic knowledge of Windows and Linux servers (installation, configuration, troubleshooting).
• Understanding of Microsoft 365 administration, including user and license management, and Microsoft Exchange.
• Experience working with or exposure to Managed Service Providers (MSPs) is a plus.
• Strong interest and ability to perform software application troubleshooting and root cause analysis.
• Experience: Fresher to 1 year of relevant experience in a technical support or IT role.

We are seeking an experienced B2B Senior Marketing Executive with deep expertise in the ERP, SaaS, and Microsoft Dynamics ecosystem. This role requires a strategic marketer who can develop, execute, and optimize integrated marketing campaigns that drive demand, enhance brand visibility, and generate high-quality leads for our solutions.

Responsibilities:

• Develop and execute marketing strategies tailored to the ERP, SaaS, and Microsoft Dynamics landscape.
• Build strong market positioning and brand differentiation within the ecosystem.
• Collaborate with product and sales teams to align marketing efforts with business goals.
• Plan, implement, and manage SEO, PPC, social media, and digital advertising campaigns.
• Optimize digital channels to increase visibility, traffic, and conversion rates.
• Oversee website and landing page performance with a focus on lead generation.
• Manage and optimize campaigns through marketing automation platforms such as HubSpot.
• Build workflows for lead nurturing, segmentation, and conversion tracking.
• Ensure CRM data hygiene and accurate reporting on marketing-qualified leads (MQLs).
• Lead content creation efforts — including blogs, case studies, whitepapers, landing pages, and email campaigns.
• Translate complex technical solutions into compelling narratives and value propositions.
• Partner with subject matter experts to create thought leadership content.
• Monitor marketing KPIs, campaign ROI, and lead quality.
• Provide actionable insights and regular reports to leadership on marketing effectiveness.
• Continuously test and optimize campaign elements to improve performance.
• Develop and execute GTM strategies for new product launches, features, and market segments.
• Conduct competitive analysis and identify growth opportunities.
• Collaborate cross-functionally to ensure consistent messaging and execution across channels.
• Work closely with sales, product, and engineering teams to align strategies and ensure seamless execution.
• Manage stakeholder expectations and ensure timely delivery of initiatives.
• Manage multiple campaigns simultaneously with strong prioritization and time management skills.
• Oversee timelines, budgets, and deliverables to ensure successful execution.
• Deliver presentations, reports, and marketing insights to internal teams and leadership.
• Bring strategic thinking and creativity to every initiative.

Requirements:

• Bachelor’s degree in marketing, Business, Communications, or related field.
• 4+ years of B2B marketing experience, preferably within ERP, SaaS, or Microsoft Dynamics environments.
• Strong knowledge of SEO, PPC, content marketing, and social media strategies.
• Hands-on experience with HubSpot or similar CRM/marketing automation tools.
• Proficiency with analytics tools (Google Analytics, SEMrush, HubSpot Reporting, etc.).
• Excellent written and verbal communication, project management, and stakeholder collaboration abilities.
• Strategic thinker, data-driven, and results-oriented with a proactive approach to problem-solving.

The Senior Presales Solution Architect serves as the technical lead throughout the entire business development cycle and during bid responses. This role is responsible for validating and reviewing technical solutions from partners and vendors, preparing detailed technical proposals, coordinating technical inputs, and ensuring all deliverables are accurate, compliant, and submission-ready. The position focuses on AI, data management, integration, smart solutions, automation, IoT, and software development, collaborating closely with internal stakeholders and external partners to design and validate solutions that meet client requirements and align with the organization’s strategic portfolio.

Responsibilities:

• Lead technical discussions with clients to thoroughly understand their requirements, challenges, and constraints.
• Conduct discovery sessions to capture detailed technical and functional requirements.
• Translate business objectives from the Business Development (BD) team into clear technical designs and solution blueprints.
• Review and validate solution architectures proposed by partners and vendors to ensure compliance with client needs and organizational standards.
• Ensure all proposed solutions adhere to industry best practices, security standards, and integration feasibility.
• Take ownership of Technical Proposals (TPs) from partners or vendors, ensuring full coverage, compliance with RFP requirements, alignment with company templates, and preparation of submission-ready packages.
• Collect, review, compile, and format Technical and Financial Proposals from partners and vendors into standardized templates, ensuring accuracy and completeness for final submission.
• Summarize Statements of Work (SOWs) and high-level deliverables, coordinating their distribution to relevant partners and internal teams.
• Serve as the primary technical liaison between vendors, partners, and internal teams — coordinating inputs, clarifications, and alignment of all proposal details.
• Define and maintain a Responsibility Matrix involving the company, partners, and vendors, managing follow-ups and escalations to ensure timely deliverables.
• Evaluate partner and vendor solutions for technical fit, compliance, and delivery capabilities.
• Ensure that all technical commitments in proposals are feasible, measurable, and effectively transitioned to implementation teams.
• Lead client-facing demonstrations, workshops, and Proof-of-Concept (PoC) activities.
• Present technical and business value propositions in client meetings and early engagement sessions.
• Prepare and maintain key technical documentation, including solution briefs, architecture diagrams, and Bills of Quantities (BoQs).
• Stay current on emerging technologies, market trends, and industry frameworks.
• Advise the BD team on innovative technologies and solutions to enhance proposals and business opportunities.
• Provide post-submission technical support during client evaluations, clarifications, and negotiations.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical discipline.
• 7–10+ years of proven experience in presales, solution architecture, or technical consulting roles.
• Strong technical expertise across areas such as cloud platforms, AI/ML frameworks, data management, integration tools, automation, IoT, and software development methodologies.
• Demonstrated ability to review and document partner/vendor architectures and technical proposals.
• Strong coordination and collaboration skills with internal and external technical stakeholders.
• Excellent presentation and communication skills, with the ability to simplify complex technical concepts.
• Proven organizational and multitasking abilities to manage multiple deliverables simultaneously.
• Analytical mindset with strong problem-solving and decision-making capabilities.
• Fluent in English (Arabic proficiency is a plus).
• Flexibility to work beyond standard business hours when required to meet proposal deadlines.
• Experience working with public sector or government entities, familiarity with tendering processes, and understanding of Agile, DevOps, and cybersecurity standards including compliance and governance practices.

We are seeking a talented Functional Consultant - F&O (Dynamics) to join our team, specializing in Microsoft Dynamics 365 Finance and Operations. If you have expertise in agriculture-specific ERP solutions and a passion for delivering tailored configurations, this is an exciting opportunity to drive impactful implementations. As part of our AgTech division, we also welcome candidates with strong Dynamics experience who are interested in transitioning to NetSuite — comprehensive training and guidance will be provided to support this skill shift and long-term career growth.

Responsibilities:

• Prototype and configure processes in Microsoft Dynamics 365 Finance and Operations (F&O) to make sure the system works the way your client needs it to.
• Demonstrate a strong understanding of the agriculture industry, including its specific requirements, processes, and challenges.
• Advise customer organization on solution usage and help minimize gaps between standard product customer's business processes with creative configuration.
• Participate in Dynamics 365FO implementations throughout all project stages including analysis, design, development, test, and support.
• Configure Microsoft Dynamics 365 FO for either Finance, SCM (with Advance Warehousing), Retail and/or Manufacturing modules.
• Exhibit expertise in agriculture-specific ERP systems, modules, and functionalities, such as crop planning and management, inventory tracking, supply chain management, financial management, and compliance reporting.
• Proactively identify, analyze, and respond to issues and risks and support testing the proposed system and train users.
• Interact with customer to gather detailed requirements and develop Fit/Gap analysts with standard product and prepare the Business Process Discovery Documents.
• Escalating support queries to consultants as necessary to ensure efficient resolution of problems.
• Provide onsite and offsite consulting services and proactively monitor customer systems.

Requirements:

• Experience of working with Ecommerce and Market places and their integration with ERP and shipment systems.
• Minimum 3 end-to-end ERP implementation experience.
• Knowledge of MS Sure Step implementation methodology.
• Bachelor’s degree in computer science, business management, and Information Systems.
• Strong abilities in customizing and integrating ERP systems, while also possessing excellent communication and analytical skills.
• Certifications in a relevant module or additional certifications are a plus.
• Experience with agile practices, with a focus on maintaining a healthy groomed backlog.
• Solid Business Analysis, documentation, and process re-engineering skills.

Folio3 is offering an exciting opportunity for fresh graduates to receive technical training and hands-on experience in the Dynamics division.

Responsibilities:

• Assist in analyzing customers' business requirements, needs, and objectives to design the solution in Microsoft Dynamics ERP.
• Support the preparation of solution designs and perform gap analysis for business requirements not mapped on standard Dynamics ERP.
• Help draft functional specifications for gaps requiring customization by the technical team.
• Assist in conducting process walkthrough workshops to demonstrate the Dynamics ERP solution to clients.
• Assist in developing User Acceptance Test (UAT) cases and guide customers in performing UAT while resolving encountered issues.
• Contribute to developing data migration strategies and templates, and oversee data upload activities into Microsoft Dynamics ERP.
• Ensure smooth and timely cutover to Dynamics ERP by addressing risks identified during Data Migration and earlier implementation phases.
• Provide post-go-live support and assist in upselling further support services if required.

Requirements:

• ACCA affiliate or finalist.
• Prior experience with ERP systems, particularly Microsoft Dynamics, is preferred.
• Strong communication and analytical abilities.

At Folio3, the Project Manager will be responsible for developing project plans, identifying project risks, and developing mitigation plans to address those risks.

Responsibilities:

• Manage individual project activities, ensuring they align with strategic objectives.
• Oversee project execution and monitor progress to achieve quality and timeline standards.
• Lead sprint rituals, such as sprint planning, backlog grooming, and retrospectives.
• Collaborate with cross-functional teams to define project schedules and requirements, and prioritize initiatives.
• Implement Agile methodologies to ensure project delivery within allocated timelines.
• Manage projects with a focus on adherence to scope, budget, and timeline standards.
• Create and provide project progress reports, including milestones and deliverables.
• Manages human resource goals by recruiting and disciplining employees.
• Manages and leads a team of software developers, SQAs, and designers.
• Coaches engineers and leads on effective processes and best practices.
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews and preparing and completing action plans.
• Sets goals and metrics for each team then works with the team to achieve each goal.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Communicates proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
• Anticipates details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
• Creates processes that enable teams to move quickly and efficiently and works with engineering, research, and partnership teams to deliver solutions in a fast-paced environment.
• Communicates proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Propose modifications to project plans, including meeting with interested parties to include beneficial changes.
• Anticipates details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
• Creates processes that enable teams to move quickly and efficiently and works with engineering, research, and partnership teams to deliver solutions in a fast-paced environment.
• Analyzes the economics of project plans and provides actionable feedback relating to cost benefit and return-on-investment standards.

Requirements:

We are seeking a creative and detail-oriented 2D Animator to join our marketing team and bring our brand stories to life. The ideal candidate will have a strong eye for design, motion, storytelling, creating engaging animations and motion graphics for digital campaigns, websites, and social media. You'll collaborate closely with cross-functional teams to deliver visually stunning and strategically aligned creative content.

Responsibilities:

• Conceptualize, storyboard, and produce high-quality 2D animations and motion graphics for marketing initiatives.
• Design and animate characters, objects, and environments for promotional videos, explainer content, and digital ads.
• Create Lottie animations optimized for websites and mobile applications.
• Collaborate with the marketing, product, and design teams to ensure creative alignment and brand consistency.
• Manage multiple animation projects from concept to delivery while maintaining production timelines.
• Edit and refine animations using Adobe After Effects and Premiere Pro to achieve polished results.
• Maintain a consistent visual style and tone that aligns with brand identity and marketing goals.
• Incorporate feedback from stakeholders and iterate effectively to achieve final approval.

Requirements:

• 3-4 years of hands-on experience in 2D animation or motion graphics, preferably within a marketing or creative agency environment.
• Proven ability to conceptualize and execute creative animation projects end-to-end.
• Strong portfolio showcasing animation, character design, and motion storytelling skills.
• Excellent sense of timing, composition, and visual storytelling.
• Strong collaboration and communication skills to work effectively across departments.

Technical Skills & Tools:

• Adobe After Effects advanced proficiency.
• Adobe Premiere Pro editing and post-production.
• Adobe Illustrator vector design and asset creation.
• Figma UI animation and collaborative design.
• Experience with Lottie and exporting for web/mobile.

Folio3 is looking for a well-organized fresh graduate to join our team as an Associate Software Engineer. The successful candidate will be able to learn and build high-quality, innovative, and fully performing software in compliance with coding standards and technical design.

Folio3 is looking for a final-year student to join our team as the new trainee engineer. The successful candidate will be able to learn and build high-quality, innovative, and fully performing software in compliance with coding standards and technical design.

Responsibilities:

• Execute full lifecycle software development. Write well-designed, testable, efficient code
• Produce specifications and determine operational feasibility.
• Integrate software components into a fully functional software system.
• Document and maintain software functionality.
• Tailor and deploy software tools, processes, and metrics.

Requirements:

• Hands-on Knowledge in designing interactive applications.
• Ability to develop software in C, C++, and Java.
• Excellent knowledge of Relational Databases, SQL, and OOP.
• Knowledge of test-driven development.
• Ability to document requirements and specifications.
• Familiarity with software development methodology and release processes.
• Knowledge of algorithms and data structures
• BS degree in Computer Science, Engineering, or in the final semester.

Folio3 is looking for a QA Engineer with strong fundamentals in testing, problem-solving skills, test automation expertise, and a willingness to learn emerging AI-powered testing tools.

Responsibilities:

• Create detailed and well-structured test cases using AI assistance.
• Execute automated tests for web, mobile, and APIs.
• Design, develop, and maintain automated test scripts for web, mobile, and APIs using Selenium, Playwright, Cypress, Appium, Espresso, or XCUITest.
• Review requirements and provide meaningful feedback during development.
• Identify, log, and track bugs with appropriate severity and priority.
• Write basic SQL queries for data validation.
• Perform regression testing and check the impact of recent changes.
• Integrate automated tests with CI/CD pipelines (Jenkins, Bitrise, GitHub Actions) for continuous testing.
• Debug test failures and distinguish between application bugs vs. test issues.
• Learn and adopt AI-powered testing tools (e.g., ChatGPT, Claude, Cursor).
• Continuously improve knowledge of testing methodologies, automation frameworks, and industry tools.

Requirements:

• 1–2 years of hands-on experience in QA (Manual + Automation).
• BS in Computer Science / Software Engineering or a related field.
• Strong understanding of STLC and all testing types (functional, regression, integration, smoke, sanity)
• Experience with at least one automation tool (web or mobile) and willingness to learn more.
• Good scripting/programming experience in Python / Java / JavaScript.
• Experience contributing to automation frameworks (BDD, Data-driven, Hybrid approaches).
• Understanding of design patterns (Page Object Model, Factory pattern).
• Good understanding of REST APIs and API testing tools (Postman, Swagger).
• Basic knowledge of SQL for backend data checks.
• Good knowledge of Git and branching basics.
• Basic understanding of performance testing (JMeter, Locust, K6).
• Exposure to CI/CD tools (Jenkins, Bitrise, GitHub Actions).
• Strong problem-solving and debugging mindset.
• Good communication and teamwork skills.
• Familiarity with AI assistants (ChatGPT, Claude, Cursor) for test automation.
• Positive attitude, willingness to learn, and motivation to grow into AI and automation.