We are looking for a skilled and customer-focused MSP Support Agent (IT Support Engineer) to join our Managed Services team. The ideal candidate will have hands-on experience working in a Managed Service Provider (MSP) environment and will be responsible for providing technical support, troubleshooting issues, and managing IT systems across multiple client environments.

Responsibilities:

• Provide Level 2 / Level 3 technical support to MSP clients.
• Troubleshoot issues related to Windows, Microsoft 365, networking, and endpoints.
• Monitor and manage systems using RMM and PSA tools.
• Respond to service desk tickets, phone calls, and remote support requests.
• Install, configure, and maintain workstations, servers, and network devices.
• Manage Active Directory, including user accounts, permissions, and Group Policies.
• Support Microsoft 365 services including Exchange, Teams, SharePoint, and OneDrive.
• Perform patch management, backup monitoring, and security checks.
• Provide Azure administration, including web apps, databases, user creation, and role/permission management.
• Support and troubleshoot VoIP systems such as Horizon, Gamma, and Webex.
• Document solutions and maintain accurate ticket notes.
• Escalate complex technical issues to senior engineers when required.
• Maintain clear communication and excellent customer service with clients.

Requirements:

• 2+ years of experience in a Managed Service Provider (MSP) environment (Preferred).
• Strong knowledge of Windows 10 / 11, Windows Server, Microsoft 365 / Office 365 and Active Directory
• Experience with Azure administration
• Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, Network troubleshooting & VPN
• Experience with RMM tools (e.g., Action1, N-Able, Datto).
• Experience with ticketing systems / PSA tools.
• Experience with Backup solutions, Security tools / EDR, VoIP systems (Horizon, Gamma, Webex) and Firewalls (WatchGuard, SonicWall, Meraki)

Key Competencies:

• Strong problem-solving and troubleshooting skills
• Excellent customer service mindset
• Ability to manage and prioritize multiple support tickets
• Strong documentation and organizational skills
• Ability to work collaboratively within a te

Folio3 is looking for an ambitious Senior SEO Executive who will be required to identify and own projects as part of the global SEO strategy. we expect you to maximize the volume of inbound organic traffic from search engines to a website.

Responsibilities:

• Responsible for optimizing the website(s) to improve search engine rankings.
• Conducts keyword research and on-page optimization to improve website visibility.
• Develops and manages content marketing strategies to drive traffic and engagement.
• Analyzes website traffic and provides recommendations for improvement.
• Conducts market research.
• Stay up-to-date with the latest SEO trends and algorithms.

Requirements:

• Demonstrated expertise in AEO and GEO, along with proven examples of using agentic AI approaches to speed up regular SEO tasks.
• Requires knowledge of tools such as Google Analytics, and other SEO-related tools.
• Requires strong analytical, communication, and time management skills.
• Requires a bachelor's degree in marketing, computer science, or a related field.
• 3+ years of experience in SEO is required.

Folio3 is looking for an experienced Assistant Manager Finance to join our team. If you're passionate about financial reporting, MIS, analytics, and turning data into meaningful business insights, we'd love to hear from you.

Responsibilities:

• Prepare and present management reports (MIS) and financial dashboards.
• Analyze financial performance, including revenue, costs, profitability, and utilization.
• Support month-end reporting and collaborate across AR, AP, and Payroll functions.
• Ensure data accuracy, reconciliations, and reporting integrity.
• Drive process improvements and reporting automation.
• Coordinate with auditors, banks, insurance companies, and regulatory authorities.
• Leverage AI tools to enhance reporting, forecasting, and financial analysis.

Requirements:

• MBA (Finance), ACCA, CA, or ICMA (Qualified or Part-qualified).
• 5+ years of experience in finance reporting, MIS, and financial analytics.
• Strong knowledge of IFRS, corporate taxation, company law, and financial reporting.
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, INDEX-MATCH, dashboards, Power Query/Macros are a plus).
• Exposure to AI tools such as ChatGPT, Microsoft Copilot, or similar for finance and reporting.
• Experience in the software/IT industry or another structured, process-driven organization is preferred.

Join Folio3 as a Founding Sales & Customer Acquisition Lead to drive the growth of our AgTech SaaS platform across the US ranching and livestock industry. In this role, you will lead customer acquisition efforts, establish a repeatable sales process, validate go-to-market strategies, and build long-term relationships with ranch owners, agribusinesses, and enterprise customers.

Responsibilities:

• Identify, prospect, and engage ranch owners, livestock operators, agribusinesses, and enterprise customers across the US market.
• Build and manage a healthy sales pipeline through outbound prospecting, referrals, networking, industry events, and strategic partnerships.
• Own the complete sales cycle, including prospecting, discovery, product demonstrations, proposal development, negotiation, and deal closure.
• Conduct customer discovery sessions to understand business needs, operational challenges, buying behavior, and software adoption patterns.
• Deliver tailored product demonstrations and position the platform as a solution for livestock management, operational efficiency, and business growth.
• Collaborate with Product, Marketing, Customer Success, and Leadership teams to refine product positioning and improve customer adoption.
• Develop and continuously improve sales playbooks, outreach strategies, objection handling, and go-to-market processes.
• Build trusted relationships with customers, identify expansion opportunities, and support enterprise and white-label engagements.
• Monitor industry trends, competitor activities, and customer feedback to strengthen product-market fit and sales strategy.
• Maintain accurate CRM records, sales forecasts, pipeline reports, and key performance metrics.

Requirements:

• Bachelor's degree in Business, Marketing, Agriculture, Animal Science, Economics, or a related field.
• 3–5 years of experience in B2B SaaS sales, AgTech, agribusiness, livestock technology, or enterprise software sales.
• Proven experience selling to US-based customers, preferably within agriculture, ranching, livestock, or rural business markets.
• Demonstrated success in achieving or exceeding sales targets and managing the full sales lifecycle.
• Strong understanding of consultative selling, customer discovery, pipeline management, and relationship-based sales.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Experience using CRM platforms and sales enablement tools to manage opportunities and forecasting.
• Ability to work independently in a fast-paced startup environment and build scalable sales processes from the ground up.
• Comfortable conducting outbound prospecting through phone, email, LinkedIn, referrals, and virtual product demonstrations.
• Willingness to work US business hours and engage directly with customers across the United States.
• Experience in the cattle, ranching, livestock, AgTech, or agricultural technology industry is highly preferred.

At Folio3, the Project Manager will be responsible for planning, executing, and delivering complex software projects while ensuring alignment with strategic objectives. This role requires strong leadership, hands-on project tracking expertise, and deep situational awareness of project risks, dependencies, and mitigation strategies.

Responsibilities:

• Develop and maintain detailed project plans using MS Project, JIRA, or other project planning and tracking tools.
• Manage end-to-end project execution, ensuring adherence to scope, budget, quality, and timeline.
• Maintain strong situational awareness of project health, proactively identifying risks, issues, and mitigation strategies.
• Lead and manage cross-functional teams, including software developers, SQAs, functional consultants, and designers.
• Facilitate Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.
• Collaborate with stakeholders to define project requirements, schedules, priorities, and delivery milestones.
• Implement and champion Agile and hybrid project management methodologies.
• Create and deliver clear and concise project status reports, highlighting progress, risks, dependencies, and deliverables.
• Review, propose, and implement beneficial changes to project plans in collaboration with stakeholders.
• Analyze the economics of project plans, providing insights on cost-benefit and return-on-investment.
• Communicate proactively with internal teams and customers to resolve issues, improve efficiency, and ensure alignment.
• Anticipate future project needs by staying informed on industry trends, customer requirements, and emerging technologies.
• Establish scalable processes that enable teams to move quickly and efficiently in a fast-paced environment.
• Recruit, coach, mentor, and performance-manage team members to achieve human resource and delivery goals.
• Set clear goals and metrics for teams and drive execution against them.
• Contribute to strategic planning through insights, recommendations, and execution feedback.
• Take ownership of new initiatives and continuously explore opportunities to add value.

Requirements:

• Proven experience managing complex software development projects.
• Hands-on experience with MS Project, JIRA, or similar project planning and tracking tools.
• Strong ability to assess project risks and define effective mitigation strategies.
• Demonstrated experience leading multidisciplinary teams across engineering, QA, design, and consulting.
• ERP project experience is a strong plus.
• Exceptional leadership and people management skills.
• Strong understanding of business strategy and its alignment with project objectives.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills with attention to detail.
• Ability to adapt and thrive in a dynamic, fast-paced environment.
• Excellent problem-solving and decision-making capabilities.
• Customer-focused mindset with a commitment to stakeholder satisfaction.
• Passion for continuous improvement and staying current with project management best practices.

We are looking for a Senior Software Engineer (JavaScript) who is willing to build a long-term career in NetSuite development using SuiteScript (vanilla JavaScript). This role is ideal for engineers who enjoy working on ERP customizations, integrations, and business workflows, rather than pure product engineering.

Responsibilities:

• Design, develop, and maintain NetSuite customizations using SuiteScript (1.0/2.x).
• Build and enhance business workflows, scripts, and integrations within NetSuite.
• Work extensively with core/vanilla JavaScript concepts (closures, scopes, async patterns, events).
• Develop and consume REST/SOAP APIs for third-party system integrations.
• Collaborate with functional consultants to translate business requirements into technical solutions.
• Debug, optimize, and maintain existing NetSuite scripts and configurations.
• Participate in code reviews, knowledge sharing, and mentoring junior engineers.
• Follow best practices for performance, security, and maintainability in ERP environments.

Requirements:

• 5–8+ years of experience in JavaScript development.
• Strong command over core/vanilla JavaScript fundamentals.
• Willingness to work primarily on NetSuite/SuiteScript projects.
• Experience with ERP, CRM, or enterprise systems is a strong plus.
• Ability to work in structured, process-driven environments.
• Strong problem-solving and communication skills.

Folio3 Software is seeking for an experienced Senior NetSuite Consultant to join our team. The ideal candidate will have a strong NetSuite ERP consulting and implementation background with a renowned NetSuite partner.

Responsibilities:

• Lead and execute end-to-end NetSuite ERP implementations independently.
• Provide expert consultation on Design-to-Build, Advanced Inventory, Manufacturing, Demand Planning/MRP, and other supply-chain and manufacturing modules.
• Work closely with clients to gather business requirements, configure solutions, and ensure successful NetSuite deployments.
• Collaborate with stakeholders to design, build, test, and deploy NetSuite solutions that meet business needs.
• Ensure best practices are followed in NetSuite customization, configuration, and integration.
• Provide training and support to end-users and client teams.
• Participate in pre-sales and business development activities, including:
• Discovery scoping and requirement gathering.
• Conducting system demos to highlight NetSuite capabilities.
• Preparing effort estimates and assisting in proposal development.
• Attending alignment calls to support sales and solutions efforts.

Requirements:

• 4–6 years of NetSuite ERP consulting and implementation experience.
• Proven record of accomplishment of completing 7–8 full-cycle NetSuite ERP implementations independently.
• Strong hands-on experience in NetSuite supply chain and manufacturing modules.
• Excellent verbal and written communication skills.
• Experience in pre-sales and business development, including client interactions, system demonstrations, and scoping discussions.
• Strong problem-solving skills with the ability to troubleshoot and optimize NetSuite processes.
• NetSuite certifications are a plus.

Folio3 is offering an exciting opportunity for fresh graduates to receive technical training and hands-on experience in the Dynamics division.

Responsibilities:

• Assist in analyzing customers' business requirements, needs, and objectives to design the solution in Microsoft Dynamics ERP.
• Support the preparation of solution designs and perform gap analysis for business requirements not mapped on standard Dynamics ERP.
• Help draft functional specifications for gaps requiring customization by the technical team.
• Assist in conducting process walkthrough workshops to demonstrate the Dynamics ERP solution to clients.
• Assist in developing User Acceptance Test (UAT) cases and guide customers in performing UAT while resolving encountered issues.
• Contribute to developing data migration strategies and templates, and oversee data upload activities into Microsoft Dynamics ERP.
• Ensure smooth and timely cutover to Dynamics ERP by addressing risks identified during Data Migration and earlier implementation phases.
• Provide post-go-live support and assist in upselling further support services if required.

Requirements:

• ACCA affiliate or finalist.
• Prior experience with ERP systems, particularly Microsoft Dynamics, is preferred.
• Strong communication and analytical abilities.

Folio3 is offering an exciting opportunity for fresh graduates to receive technical training and hands-on experience in the NetSuite division.

Responsibilities:

• Assist in analyzing customers' business requirements, needs, and objectives to design the solution in NetSuite.
• Support the preparation of solution designs and perform gap analysis for business requirements not mapped on standard NetSuite ERP.
• Help draft functional specifications for gaps requiring customization by the technical team.
• Assist in conducting process walkthrough workshops to demonstrate the NetSuite solution to clients.
• Assist in developing User Acceptance Test (UAT) cases and guide customers in performing UAT while resolving encountered issues.
• Contribute to developing data migration strategies and templates, and oversee data upload activities into NetSuite ERP.
• Ensure smooth and timely cutover to NetSuite ERP by addressing risks identified during Data Migration and earlier implementation phases.
• Provide post-go-live support and assist in upselling further support services if required.

Requirements:

• ACCA affiliate or finalist.
• Prior experience with ERP systems, particularly NetSuite, is preferred.
• Strong communication and analytical abilities.